What You Get!

Take A Peek Inside... Then Master It.

  • 1

    Welcome To Your Initial Call Center Training! Start Here

    • Welcome To The CSP Solar Setter Call Center Training Portal: Start Here

    • Lesson 1: Setting Your Computer & Workspace Up For Success

    • Internal Team Requirements

    • Internal Team KPI's & Goals

    • Preliminary Quiz
  • 2

    Solar 101

    • Lesson 2: What Is Solar Energy & A Brief History Of Solar In General

    • Lesson 3: Watch A Solar Evaluation So You Can Learn What You Are Setting The Homeowner Up For

    • Section 1 Quiz
  • 3

    YOUR Role As A Solar Call Center Appointment Setter (And How To Make The MOST Money!)

    • Lesson 4: Learning How To Qualify & Disqualify Solar Leads

    • Lesson 5: The 6 Parts Of A Solar Setting Script

    • Lesson 6: Memorize The COLD Script & Framework

    • Lesson 6a: Memorize The AGED Script

    • Lesson 6b: Objection Handling & Rebuttals

    • Lesson 7: Listen To A Real Call From Our Team- COLD

    • Lesson 8: Listen To A Real Call From Our Team - AGED

    • Part 9: Phone Setting- Tonality, Voice Inflection, Pacing & The "Non Verbals" That Make or Break A Call

    • Lesson 10: How To Work With The 4 Different Personality Types On The Phones

    • Lesson 11: Building Pain So The Homeowner Shows Up For The Appointment

    • Section 2 Quiz
  • 4

    TECH: How To Use Your Dialer & Book Appointments To The Calendar

    • Lesson 12: How To Log In, Make Calls, Disposition Calls Correctly & Call Your Call Backs

    • Lesson 13: How To Book Appointments To The Calendar

    • Lesson 14: How To Use GHL & The CRM To Follow Up For The Bill/ No Shows/ Reschedules

    • Lesson 14: IMPORTANT Tips For The Dialer

    • Section 3 Quiz
  • 5

    Congrats! You Have Completed Initial Training, Follow The Next Section To Get Your Log Ins & Get To Work!

    • How To Get Your Log Ins & Start Working!